FAQ's - International Orders

FREQUENTLY ASKED QUESTIONS

INTERNATIONAL ORDERS

Lanston has partnered with a trusted third-party company, International Checkout, to fulfill orders for our international customers. Simply put the items you wish to purchase in our Shopping Cart and choose the "International Checkout" option. You will complete your order on the secure International Checkout page. You may pay by credit card, PayPal or bank transfer. International Checkout will process your order, including billing, shipping and customer service. Once you place your order, please direct all inquiries to International Checkout at support@internationalcheckout.com

WHICH COUNTRIES DO WE SHIP TO?

International shipping is currently available WORLDWIDE from Lanston. Our third party vendor, International Checkout, will ship to all destinations around the world including APO / FPO addresses.

HOW DO I CHECK THE STATUS OF MY INTERNATIONAL ORDER

To check the status of your order or track your package, please login to your International Checkout account at: https://www.internationalcheckout.com/login.php

WHO SHOULD I CONTACT WITH QUESTIONS ABOUT MY INTERNATIONAL ORDER?

All inquiries regarding your international order should be directed to International Checkout at:
EMAIL: support@internationalcheckout.com.
Please visit the International Checkout Customer Service page for more information and phone numbers in your area.

INTERNATIONAL RETURNS:

At this time, we are not able to accommodate international returns.

CAN I CHANGE OR CANCEL INTERNATIONAL ORDER?

International Checkout, our International shipping partner, cannot accept cancellations or changes to your order once your order has been officially placed with Lanston and payment has been processed.

Please contact International checkout immediately at support@internationalcheckout.com if you wish to make any changes to your order.

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