FREE SHIPPING & RETURNS WITHIN THE U.S.

Returns & Exchange

U.S. Returns

Returns within 30 Days Returns after 30 Days Returns after 45 Days
Free return labels withing the US are valid only and able to be generated within 30 days from receipt of order. Returned items must be received withing 14 days after the return label has been generated or a $10 restocking fee per item will be incurredf.

To access your free return label, please CLICK HERE.

*only one complimentary return label can be generated per order
After 30 days from receipt of order, a $15 return label fee will be deducted from the refund. Returned items must be received within 14 days after the return label has been generated or a $10 restocking fee per item will be incurred.

To access your free return label, please CLICK HERE.
NO RETURNS AFTER 45 DAYS FROM RECEIPT OF ORDER WILL BE ACCEPTED

International Returns

Returns within 30 Days Returns after 30 Days
All freight for international returns are paid by the customer.

Please mark box “RETURN MERCHANDISE OF USA ORIGIN” and mail items to:

Lanston
2020 Hawkins Circle
Los Angeles, CA 90001, USA
ATTN: RETURNS
All freight for international returns are paid by the customer. Merchandise received after 30 days will incur a $10 restocking fee per item, and will be deducted from the refund.

Please mark box “RETURN MERCHANDISE OF USA ORIGIN” and mail items to:

Lanston
2020 Hawkins Circle
Los Angeles, CA 90001, USA
ATTN: RETURNS

NO RETURNS AFTER 45 DAYS FROM RECEIPT OF ORDER WILL BE ACCEPTED

* The return process usually takes 5-10 business days upon receipt of item(s). You will receive an email confirmation once your refund has been processed.

RETURN POLICY:

  • Merchandise must not be worn, altered, or washed. Merchandise must have all tags attached and be returned in original packaging.
  • Merchandise returned without the original hangtag, or a damaged hangtag, may result in a delayed refund or may not qualify for a refund.
  • Please Note: Shipping and handling charges are not refundable. Packages that arrive COD may be denied, or the COD amount may be deducted from your return.
  • FINAL SALE ITEMS CANNOT BE RETURNED OR EXCHANGED
  • ANY REFUSED, FORFEITED, OR UNCLAIMED PACKAGES ARE NON-REFUNDABLE

ADDITIONAL INFORMATION:

+   U.S Exchanges / Cancellations

Please email our customer service team at customerservice@lanstontees.com or call us at 322.589.2020 our representatives can assist you with ensuring that your desired size or color is available as well as reserving it for you. The item(s) will then be sent out as soon as your return arrives and is processed.

To receive your replacement item(s) faster, it is recommended that you repurchase the desired item(s) and return the item(s) that did not work out.

If you wish to cancel your order, please contact us immediately, we will be able to process the cancellation only if the order has not been shipped

+   International Exchanges / Cancellations

Unfortunately, we are unable to accept exchanges at this time. Customers should follow the return process (stated above) for their unwanted product and will need to place a new order for the desired product.

If you need to cancel an order, please contact customerservice@lanstontees.com immediately. We are able to cancel the order if the package has not been shipped yet.

If an order has been shipped and refused, the customer will be responsible for the original duties, taxes, shipping & handling costs, as well as any duties, taxes and/or customs charges that were incurred in shipping the package back. These amounts will be subtracted from your merchandise refund.

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