FREE RETURN within US: Item(s) must be received within 15 days of delivery, otherwise a $9.95 restocking fee will be deducted from your refund.
For your FREE return label, please CLICK HERE. You need your order number in order to process your request. If you are unable to locate your order number or need further assistance, please email firstname.lastname@example.org or call us at 323.589.2020
Please include the RETURN FORM inside the return package along with the item(s) you're returning (unworn, with original tags).
DOMESTIC EXCHANGES / CANCELLATION
Please email our customer service team at email@example.com or call us at 322.589.2020, our representatives can assist you with ensuring that your desired size or color is available as well as reserving it for you. The item(s) will then be sent out as soon as your return arrives and is processed.
To receive your replacement item(s) faster, it is recommended that you repurchase the desired item(s) and return the item(s) that did not work out.
If you wish to cancel your order, please contact us immediately, we will be able to process the cancellation if the order has not been shipped
The return process usually takes 5-10 business days upon receipt of item(s). You will receive an email confirmation once your refund has been processed.
For INTERNATIONAL orders, all freight for returns & exchanges are paid by the customer.
Merchandise must be returned within 30 days. Merchandise returned after 30 days will only be refunded store credit for 50% of the purchase price.
Merchandise must not be worn, altered, or washed. Merchandise must have all tags attached and be returned in original packaging.
Merchandise returned without the original security tag, or a damaged security tag, may result in a delayed refund or may not qualify for a refund.
Please Note: Shipping and handling charges are not refundable. Packages that arrive COD may be denied, or the COD amount may be deducted from your return.
FINAL SALE ITEMS CANNOT BE RETURNED OR EXCHANGED
I understand that duties and taxes are NOT included in the shipping fees and must be paid separately upon delivery to the local carrier.
I accept that any shipments returned or abandoned due to the refusal of payment for duties or taxes will not be refunded.